AIM | Comprehensive Portfolio Management

The Group: Advyzon Investment Management (AIM) is a Turnkey Asset Management Program (TAMP) that offers investment solutions and operations outsourcing to advisors. AIM was launched in 2022 as a new subsidiary of Advyzon, which was founded in 2012 with the purpose of building intuitive all-in-one technology for advisor firms. AIM provides disciplined investment management solutions built upon an intuitive user experience and personalized relationship based service model. The service team within AIM is responsible providing a technology forward white-glove service experience to advisors.

The Role: AIM is seeking a Director of Client Service to join our team of service professionals. This individual will act as a key point of contact for our most complex service and operational items. The Director of Client Service will take the lead on service items and escalations related to client and advisor onboarding and ongoing day-to-day operations while assisting with team strategy and execution.

• Act as a subject matter expert (SME) on paperwork and process requirements across multiple custodial platforms.
• Act as the primary point of contact for new advisor onboarding and training.
• Answer inbound phone calls and emails in a timely and professional manner.
• Generate paperwork and reports for advisors while identifying and advocating internally for automation and efficiency opportunities.
• Process advisor billing and execution with custodians.
• Assist with data reconciliation across several custodians.
• Proactively identify and resolve NIGOs.
• Monitor workflow status, collaborate with custodians to resolve items quickly, and proactively communicate with advisors.
• Stay abreast of changing policies and procedures that impact AIM and advisors.
• Help drive advisor platform adoption, share best practices, and implement growth and optimization strategies.
• Utilize comprehensive understanding of operational workflows and service needs to proactively problem solve and provide consultative solutions to advisors.
• Act as the escalation point for complex requests and problem resolution.
• Lead implementation of practical and innovative solutions.
• Coordinate cross-functional meetings with internal and external partners to improve quality and productivity of work between our organizations, integrating best practices as appropriate, and evolving our offering with the changing environment.
• Maintain and contribute to team policies and procedures.
• Train and guide junior staff.

• A customer-first mindset.
• 5+ years’ financial services experience – TAMP, RIA, or Custodian service or operations preferred.
• Bachelor’s degree.
• Certifications and/or securities licenses preferred.
• Management experience within the Financial Services industry.
• Knowledge of RIA and/or TAMP operational processes and procedures.
• Experience utilizing customer relationship management and performance reporting software.
• Excellent communication skills, both written and verbal
• Proficient in Microsoft Office applications.
• A focused, dedicated, and entrepreneurial personality.
• Strong attention to detail.
• A self-starter that is productive when functioning in a remote environment.
• Ability to thrive in a fast-paced environment while working on multiple tasks with competing priorities both independently and within a team construct.
• Creativity, the desire to innovate, and a passion for helping others.
• Solid understanding of financial products and regulatory policies and procedures.
• Ability to problem solve and determine the most effective method of problem resolution while complying with corporate and regulatory procedures.

The Group: Advyzon Investment Management (AIM) is a Turnkey Asset Management Program (TAMP) that offers investment solutions and operations outsourcing to advisors. AIM was launched in 2022 as a new subsidiary of Advyzon, which was founded in 2012 with the purpose of building intuitive all-in-one technology for advisor firms. AIM provides disciplined investment management solutions built upon an intuitive user experience and personalized relationship based service model. The service team within AIM is responsible providing a technology forward white-glove service experience to advisors.

The Role: AIM is seeking a Sr. Client Service Manager to join our team of service professionals. This individual will act as a key point of contact for service and operations in support of Advisors that utilize AIM. The Sr. CSM will be involved in all service items related to client and advisor onboarding and ongoing day-to-day operations for our largest and most complex TAMP clients.

• Act as a subject matter expert (SME) on paperwork and process requirements across multiple custodial platforms.
• Assist with advisor onboarding and training.
• Answer inbound phone calls and emails in a timely and professional manner.
• Generate paperwork and reports for advisors while identifying and advocating internally for automation and efficiency opportunities.
• Process advisor billing.
• Assist with data reconciliation across several custodians.
• Proactively identify and resolve NIGOs.
• Monitor workflow status, collaborate with custodians to resolve items quickly, and proactively communicate with advisors.
• Stay abreast of changing policies and procedures that impact AIM and advisors.
• Help drive advisor platform adoption, share best practices, and implement growth and optimization strategies.
• Gain a comprehensive understanding of operational workflows and service needs to proactively problem solve and provide consultative solutions to advisors.
• Identify and escalate complex problems, taking ownership of seeing items through to completion.
• Contribute to the implementation of practical and innovative solutions.

• A customer-first mindset.
• 3+ years’ financial services experience – TAMP, RIA, or Custodian service or operations preferred.
• Knowledge of RIA and/or TAMP operational processes and procedures.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office applications.
• A focused, dedicated, and entrepreneurial personality.
• Strong attention to detail.
• A self-starter that is productive when functioning in a remote environment.
• Ability to thrive in a fast-paced environment while working on multiple tasks with competing priorities, both independently and within a team construct.
• Passion for the financial services industry and supporting the operational needs of independent advisors.

The Group: Advyzon Investment Management (AIM) is a Turnkey Asset Management Program (TAMP) that offers investment solutions and operations outsourcing to advisors. AIM was launched in 2022 as a new subsidiary of Advyzon, which was founded in 2012 with the purpose of building intuitive all-in-one technology for advisor firms. AIM provides disciplined investment management solutions built upon an intuitive user experience and personalized relationship based service model. The service team within AIM is responsible providing a technology forward white-glove service experience to advisors.

The Role: AIM is seeking a Client Service Associate to join our team of service professionals. This individual will act as a key point of contact for service and operations. The CSA will be involved in all service items related to client and advisor onboarding and ongoing day to day operations.

• Act as a subject matter expert (SME) on paperwork and process requirements across multiple custodial platforms.
• Assist with advisor onboarding and training.
• Answer inbound phone calls and emails in a timely and professional manner.
• Generate paperwork and reports for advisors while identifying and advocating internally for automation and efficiency opportunities.
• Process advisor billing and execution with custodians.
• Assist with data reconciliation across several custodians.
• Proactively identify and resolve NIGOs.
• Monitor workflow status, collaborate with custodians to resolve items quickly, and proactively communicate with advisors.
• Stay abreast of changing policies and procedures that impact AIM and advisors.
• Help drive advisor platform adoption, share best practices, and implement growth and optimization strategies.
• Gain a comprehensive understanding of operational workflows and service needs to proactively problem solve and provide consultative solutions to advisors.
• Identify and escalate complex problems, taking ownership of seeing items through to completion.
• Contribute to implementation of practical and innovative solutions.

• A customer-first mindset.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office applications.
• A focused, dedicated, and entrepreneurial personality.
• Strong attention to detail.
• A self-starter that is productive when functioning in a remote environment.
• Ability to thrive in a fast-paced environment while working on multiple tasks with competing priorities, both independently and within a team construct.
• Desire to learn about the financial services industry and operational needs of independent advisors.

The Group: Advyzon Investment Management (AIM) is a Turnkey Asset Management Program (TAMP) that offers investment solutions and operations outsourcing to advisors. AIM was launched in 2022 to complement Advyzon technology, which was founded in 2012 with the purpose of building an intuitive, all-in-one technology for advisory firms. AIM provides disciplined investment management solutions built upon an intuitive user experience and personalized relationship based service model. The trading group within AIM is responsible for trading client accounts to keep them in line with model portfolio target allocations.

The Role: We’re seeking an Associate Trader to join our growing team. This person will be responsible for trading in client accounts to address day-to-day cash flows, target drift due to market movements, portfolio allocation changes, tax loss harvesting, and other portfolio changes. This is an entry level role and we are willing to provide on-the-job training for the right candidate. The preferred location for the role is in our Lisle office, but our Chicago office is acceptable for the right applicant.

• Analyze client portfolios, calculate trades, and execute trades on a daily basis, to keep portfolios in line with assigned AIM, advisor, third party strategist, and unified managed account portfolio targets
• Maintain productive relationships with key stakeholders including advisors, portfolio managers, custodians, third party vendors, other investment operations teams, and other functions within Advyzon to contribute to the efficient operation of our investment program
• Play a supportive role in the evolution of the trade team and its processes, escalating operational risks and effectively partnering with technology and global operations resources to address technology barriers
• Support the trading operations associated with running our portfolios through a variety of third-party distribution platforms
• Occasionally, on slow trading days, assist the investment research team with various research, analysis, reporting, and other investment tasks
• As necessary, onboard new advisor accounts and work through transitions, with a critical eye toward taxes, alternative / illiquid securities and account customizations
• Performs other duties as assigned by management

• Excellent math and analytical skills.
• Ability to learn and effectively use Advyzon’s trading software.
• Flexible and organized enough to learn and work with software from at least six custodians.
• Strong organizational and time management skills - ability to handle fast paced and deadline driven environment.
• Excellent attention to detail and accuracy; the person in this role must maintain a sharp focus during market hours and minimize distractions.
• Flexible and adaptable during strategic operational developments.
• Integrity is a must in this role.
• Advanced Excel skills are advantageous.
• Creativity, the desire to innovate, and investing passion.
• Solid understanding of financial markets, money movement and trading attributes, including realized gains.
• Ability to problem solve and determine the most effective method of problem resolutions while complying with corporate and regulatory procedures.

• Bachelor’s degree strongly preferred; interest in obtaining MBA, CFP/CFA a plus.
• Basic knowledge of a variety of financial products including; managed portfolios, TAMP solutions, stocks, ETFs, and mutual funds.
• Previous personal or professional security trading experience is welcome, but not necessary.
• A strong interest in financial markets and Asset Management.